On Monday (20 June), two ticket offices will open in Rio de Janeiro providing tickets for the Rio 2016 Olympic and Paralympic Games. Foreign visitors and Brazilians can visit the offices to buy tickets for any spare seats in events or to pick up tickets they have already bought online.

In the coming weeks, more than 30 offices will start operating in Rio as well as in the five cities where Olympic football matches will take place: São Paulo, Belo Horizonte, Salvador, Brasília and Manaus.

The first two ticket offices are opening in Shopping Leblon mall in southern Rio and in Shopping Via Parque in Barra da Tijuca.

They will both be open from 10am to 10pm Mondays to Saturdays and from 1pm to 9pm on Sundays and public holidays.

Terms and conditions

Tickets may be bought either with cash or using Visa (credit or debit). There is a limit of 120 tickets per person. Only people aged over 18 may buy tickets.

People going to the office to pick up tickets they have bought online must present the Visa card they used to make the purchase. Those who used the Rio 2016 Virtual Payment Solution must present the image they received by email with their card details and bring some photo identification with them. 

To withdraw tickets, people will need to have the confirmation email with the order number and customer number.

Only a person with a signed power of attorney form and supporting documentation will be able to pick up tickets for a third party.